Help & Support

To add your credit cards:

1. Go to the 'My Cards' tab
2. Tap the '+' button in the top right
3. Select your cards from the list
4. Tap 'Add' to save your selection

You can also scan your physical cards to add card details securely to your iCloud account.

Our recommendation system analyzes your location and card portfolio to suggest the best card for maximum rewards. We consider:

• Store/merchant category
• Current reward rates
• Special promotions
• Your preferred cards
• Quarterly bonus categories
• Limited-time offers
• Point redemption values

To set up your default cards:

1. Go to Settings
2. Select 'Default Cards'
3. Choose cards for different categories
4. Toggle 'Use Default Cards' on/off

This helps streamline recommendations for your most-used cards.

Yes! We take security seriously:

• Card details are encrypted using AES-256
• Data is stored in your personal iCloud
• Face ID/Touch ID protection
• No sensitive data is shared
• Regular security audits
• Compliance with PCI DSS standards
• Option to mask card numbers
• Automatic session timeouts

Location access helps us:

• Recommend the best card for each store
• Provide relevant nearby offers
• Alert you about local promotions
• Optimize recommendations based on merchant category
• Track reward opportunities in your area

You can adjust location settings any time in your device settings.

We implement multiple layers of protection:

• End-to-end encryption
• Secure local storage
• Biometric authentication
• Regular security updates
• No third-party data sharing
• Option to auto-lock after inactivity
• Secure cloud backup
• Privacy-first design

To scan your card:

1. Tap on any card in your portfolio
2. Tap the edit button
3. Tap the camera icon
4. Position your card in the frame

Tips for better scanning:

• Ensure good lighting
• Hold the card steady
• Avoid glare on the card
• Make sure numbers are clearly visible

Our rewards calculations are regularly updated and include:

• Current base rates
• Category bonuses
• Special promotions
• Welcome bonus periods
• Point redemption values
• Transfer partner rates
• Limited-time offers
• Quarterly bonus categories

We update our database daily to ensure accuracy.

To get the most from location features:

1. Enable location services
2. Allow background location (optional)
3. Enable notifications for alerts
4. Set up preferred merchants
5. Configure alert preferences

The app will automatically suggest the best card when you're near supported merchants.

Yes! Customize your experience by:

• Setting preferred cards
• Adjusting reward priorities
• Setting spending goals
• Creating merchant favorites
• Configuring notification preferences
• Setting default cards by category
• Creating custom categories

If you can't see your card:

1. Check if the card is supported
2. Try removing and adding it again
3. Ensure you have the latest app version
4. Check your internet connection
5. Verify iCloud is enabled
6. Clear app cache
7. Restart the app
8. Check for iOS updates

To reset your preferences:

1. Go to Settings
2. Scroll to 'Reset All Data'
3. Choose reset options:
• Reset all preferences
• Reset card data only
• Reset recommendations
• Clear cached data
4. Confirm the reset

Note: This will remove selected data based on your choice.

To improve performance:

1. Close other apps
2. Clear app cache
3. Check available storage
4. Update to latest version
5. Check internet connection
6. Restart your device
7. Reinstall if necessary

Contact support if issues persist.

If location features aren't working:

1. Check location permissions
2. Enable precise location
3. Check GPS signal
4. Toggle location services
5. Restart the app
6. Update iOS
7. Check for app updates

Ensure you're in a supported region.

Manage your account through:

1. Settings menu
2. Profile section
3. Security preferences
4. Notification settings
5. Data management
6. Privacy controls
7. Sync settings

You can update preferences anytime.

Yes! Sync your data by:

1. Sign in with Apple ID
2. Enable iCloud sync
3. Verify settings on each device
4. Wait for initial sync
5. Check sync status

All your cards and preferences will be available across devices.